All Services – The Vital Geek
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Serving Businesses Nationwide

Every IT Service
Your Business Needs

From fixing slow Wi-Fi to stopping hackers and landing government contracts — we make technology work for you. Plain English. Real results.

Commercial Services

Managed IT Services

Think of us as your dedicated IT department — without the overhead. We handle everything so your team can focus on what they do best.

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99.9%
Uptime Guarantee
<1hr
Avg. Response Time
24/7
Remote Monitoring
$0
Surprise Bills
💡 Most businesses save 30–40% versus hiring an in-house IT person at the same coverage level.
Why It Works

Your IT problems, handled before you even notice them

We don't wait for things to break. Our team monitors 24/7, catches issues early, and fixes them fast — often before you know there was a problem.

Help Desk — Remote & On-Site

Real humans, real fast. Phone, email, or chat — and we'll come to you when needed.

Server & Network Administration

We keep servers healthy, networks fast, and data flowing without interruptions.

Employee Onboarding & Offboarding

New hire Monday? We'll have their laptop, email, and access set up Friday afternoon.

Backup & Disaster Recovery

If the worst happens, we get you back up and running fast. Your data is always safe.

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Remote Monitoring

We watch your devices and servers 24/7. Problems get flagged and fixed before they hit your workday.

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Help Desk Support

Real human support — not a chatbot. Reach us by phone, email, or ticket whenever you need help.

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Backup & Recovery

Automated encrypted backups with fast recovery. Deleted file or full system failure — covered.

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Network Management

Fast, secure, reliable networking for your office. We design, install, and maintain it.

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Server Administration

On-premise or cloud — we keep your servers patched, optimised, and running at peak performance.

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Employee Onboarding

New team member? Device, email, apps, and access permissions — all set up smoothly from day one.

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How It Works

Up and running in 4 easy steps

01

Free Assessment

We review your setup, find gaps, and give you a clear picture — no charge, no pressure.

02

Custom Plan

Flat monthly pricing. Know exactly what you're paying and what you're getting.

03

We Take Over

Onboarding in days. Your team barely notices the switch — except things just work better.

04

Ongoing Support

From that point on, we're your IT team. You focus on your business.

Tired of IT problems slowing you down?

Schedule a free 30-minute call and we'll show you exactly how we can help.

Cybersecurity Services

Your Business Is a Target.
We Make Sure Hackers Fail.

60% of small businesses hit by a cyberattack close within 6 months. We make sure that's not your story.

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🛡️
Threat Stopped
Before it reached your team
Phishing Attempt✓ Blocked
Malware Detected✓ Quarantined
Unauthorized Login✓ Blocked
Your Data✓ Safe
Always-On Protection

We watch for threats so you don't have to

Our cybersecurity team monitors your environment around the clock, responds in real time, and keeps your business safe from ever-growing cyber risks.

Endpoint Detection & Response (EDR)

Advanced protection on every device — laptops, desktops, servers, and phones.

Dark Web Monitoring

We scan for your company's stolen credentials and alert you immediately if anything surfaces.

Multi-Factor Authentication (MFA)

We roll out and manage MFA across your entire business — making stolen passwords useless.

Security Awareness Training

Your employees are your biggest vulnerability. We train them to spot phishing and scams.

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Managed Cybersecurity

Full-service security management — firewall, endpoint protection, threat detection, and incident response.

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Vulnerability Assessments

We test your systems for weaknesses before hackers find them, with a clear remediation roadmap.

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Dark Web Monitoring

Know immediately if your business data appears on the dark web — not months later.

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MFA Management

We deploy and manage multi-factor authentication across your org — simple for users, brutal for attackers.

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Phishing Protection

Email filtering, anti-phishing tools, and staff training to stop the #1 cause of business data breaches.

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Incident Response

If a breach happens, we act fast — contain the damage, recover your data, and get you back online.

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Cloud Solutions

Work From Anywhere.
Securely. Reliably.

We help small and mid-size businesses move to the cloud, cut costs, and work smarter — from any device, anywhere.

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Managed Cloud Infrastructure

Design, deploy, and manage on Azure, AWS, or Google Cloud — enterprise-grade at SMB prices.

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Desktop as a Service (DaaS)

Full Windows desktop in the cloud — work from any device with all your apps and files waiting.

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Cloud & Data Migration

Zero-downtime migration of your data, apps, and systems — safe and secure throughout.

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Cloud Security

Identity management, encryption, and continuous monitoring to lock down your cloud environment.

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Data Center Hosting

Your servers in a secure, redundant facility with 24/7 monitoring — without managing the data center.

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Microsoft 365 Management

Email, Teams, SharePoint, OneDrive — we set up, secure, and manage your entire M365 environment.

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Strategic Leadership

Virtual CIO & CISO Services

Fortune 500 technology leadership — without the six-figure salary. Our vCIO and vCISO services align your technology with your business goals.

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Your Technology Roadmap
📋
IT Strategy & Roadmap
3-year technology plan aligned with your goals
💰
IT Budget Optimisation
Cut waste, invest smart, maximise IT ROI
🔒
Security Governance
Policies, frameworks, and risk management
📊
Vendor Management
We negotiate and manage all your tech vendors
Executive-Level Thinking

Strategic IT leadership, without the executive price tag

Most small businesses make IT decisions reactively. Our vCIO service flips the script — you get a dedicated strategic advisor who proactively plans your technology future.

Quarterly Business Reviews

Regular check-ins aligning IT performance with your business milestones and growth plans.

IT Budget Planning

No surprise costs. A realistic IT budget you can stick to — maximising every dollar.

Security Policy Development

Written, enforceable policies that protect your business and satisfy auditors and insurers.

Schedule a Strategy Call

Not sure which services you need?

That's completely okay — call us and we'll figure it out together. Free, zero sales pressure.

Defense Contractors

CMMC & DFARS Compliance —
Done Right the First Time

If you work with the U.S. DoD, you need CMMC compliance. Fail an assessment and lose your contract. We make sure that doesn't happen.

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Why It Matters

Your government contract depends on getting this right

CMMC is now required for all DoD suppliers. Non-compliance means losing contracts, facing fines, and legal liability. We've guided hundreds of DIB suppliers through this process.

✓ CMMC Level 1✓ CMMC Level 2✓ DFARS 252.204-7012✓ NIST 800-171✓ SSP Development✓ POAM Management
Gap Assessment

We compare your current security posture against CMMC requirements and identify exactly what needs to change.

SSP & POAM Development

Complete, audit-ready documentation packages — System Security Plan and Plan of Action & Milestones.

Ongoing Compliance Monitoring

Year-round monitoring and maintenance so you're always audit-ready, not scrambling before assessments.

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100+
CMMC Consultations Completed
🎯 CMMC Level 1

17 practices covering basic cybersecurity hygiene. Required for all DoD contractors handling FCI.

🔐 CMMC Level 2

110 practices aligned with NIST 800-171. Required for contractors handling CUI.

✅ Our Track Record

Zero clients have failed a CMMC audit after completing our full readiness program.

Hybrid & Specialist

Co-Managed IT & Apple Support

Already have an internal IT team? We fill the gaps. Running a Mac-heavy business? We're Apple specialists too.

Co-Managed IT

We plug into your existing IT team — sharing tools, tickets, and responsibilities seamlessly, no stepping on toes.

Overflow Support

When your internal team is swamped, on vacation, or mid-project, we handle the day-to-day so nothing slips.

Apple Device Management

Centrally manage all Macs, iPhones, and iPads with MDM — deploy apps, enforce policies, wipe lost devices remotely.

Mac & Windows Integration

We make Macs play nicely with Windows servers, Active Directory, and existing business software — zero friction.

Home Services

Professional Tech Support
for Your Home

The same expertise we bring to major businesses — available for your home. Wi-Fi, smart home, family devices — we've got you covered.

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WiFi & Home Networking

Slow internet? Dead zones? We design and install whole-home mesh Wi-Fi that gives you fast coverage in every room.

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Smart Home Security

Cameras, smart locks, video doorbells, alarm systems — professionally installed and configured for maximum protection.

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Computer Repair & Support

Slow computer, virus, cracked screen, or won't turn on — we diagnose and fix it. Windows and Mac.

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Home Cybersecurity

Protect your family from hackers, identity theft, and online scams. We secure your home network and all connected devices.

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Data Recovery

Accidentally deleted important files? We recover data from crashed hard drives and corrupted devices.

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Smart Home Setup

New smart TV, Sonos, Ring cameras, or Nest? We set it all up, connect it to your network, and make sure it works.

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Common Questions
Both! We offer on-site home visits and you can also drop off devices at our office. For software issues, we can often fix things remotely without any visit at all.
For most home service calls, we can schedule same-day or next-day appointments. Emergency visits are available — just call us directly and we'll do our best to get to you fast.
Yes, there's a small diagnostic/visit fee, but it gets applied to the total cost of repair if you proceed. We'll always give you a clear quote before doing any work — no surprises.
Absolutely — and this is something we're passionate about. We explain everything in plain English, never make you feel silly, and take as much time as needed so you feel confident and comfortable.
Get In Touch

Let's Talk About
What You Need

No jargon, no sales pitch. Just a friendly conversation about your technology and how we can make it work better for you.

⏱ We Reply Fast

We respond to all inquiries within 1 business hour during business hours, and same day on weekends for urgent issues.

Ready to make technology work for you?

Join hundreds of businesses and homeowners who trust The Vital Geek with their technology.